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Product Care

Maintenance and Care Instructions for Wooden Furniture

In order to prolong the life of wooden furniture, we recommend the following maintenance and care:

  • If your wood furniture has a natural finish use a good quality natural beeswax polish. Every three months polish along the grain and then buff with a clean duster
  • Wooden products change colour with exposure to both natural and electric light. Rotate any ornaments to avoid patches of colour where an object has stood. Leave dining tables fully extended where possible, or expose the leaves to light so there are no obvious colour differences between them and the rest of the table.
  • Wooden furniture is not waterproof, heat resistant or immune to chemicals. Do not put hot dishes or cups on any surface, always use an insulated mat for protection. Don’t use a protective cover containing rubber derivatives – it could react with the finish.
  • Sharp objects such as cutlery and pans can score the surface of your furniture, as can crockery being dragged across the top.
  • Leaning backwards on two legs of a chair will weaken joints.
  • If your item has drawer runners it is advisable to occasionally wax them to ensure a smooth operation

Cleaning Instructions

  • Spills should be removed immediately using a clean cloth
  • Be gentle with your furniture. Never use vinegar, lemon juice or other cleaners containing acids, scouring powders or cream cleaners, which may contain abrasives
  • Some furniture polishes are unsuitable for use on certain surfaces and can degrade the protective layer. Always ensure that polishes are suitable for end use
  • The repeated use of a silicone-based polish is not recommended as this will lead to the build-up of a silicone film, which will alter the appearance of the piece
  • If your furniture becomes stained, scratched or chipped, or suffers other damage we recommend professional help is sought to restore it
  • Caution those wearing clothing with transferable dyes, such as blue jeans, that the dye could transfer onto light furniture

Maintenance and Care Instructions for Upholstery

  • We recommend the following maintenance and care for your upholstered furniture. Please note however, that because of the variety of fabrics and fibre combinations used, there is no guarantee that these methods will be completely successful. If in doubt, we recommend professional upholstery cleaning
  • Vacuum your furniture using the upholstery attachment of your vacuum cleaner, to remove dust and grit that may cause abrasion and premature wear
  • Velvet furniture is susceptible to the nap can becoming flattened, we recommend using a specific velvet upholstery brush to gently brush the velvet in the direction of the nap. Do not try to brush against the nap as this will damage the velvet.
  • Alternatively you can steam the velvet fabric with a handheld steaming wand, hold the wand carefully near your velvet. Touching the wand directly to the fabric will damage it, so be sure to hold it close enough to gently steam the surface without leaving any condensation on the material. Dry the fabric completely. Then finally groom the velvet in the direction of the nap with a velvet brush. In other words, brush it down. Do not try to brush against the nap as this will damage the velvet
  • Professional cleaning is the best way to make a slightly soiled armchair look new again, but weekly vacuuming will make professional cleaning a less frequent event
  • Never brush any fabric with a stiff fibre or metal brush, which may damage the fibres
  • Caution those wearing clothing with transferable dyes, such as blue jeans, that the dye could transfer onto light coloured furniture
  • Avoid sitting on the arms, back or very edge of your furniture as this may cause distortion and/or damage

Cleaning Instructions

  • It is advisable to avoid liquids near upholstered fabrics to avoid the risk of spills. If spills occur it is important to clean the fabric immediately to avoid the stain becoming permanent. Ideally use a clean, dry, absorbent cotton cloth to blot up the spill (if you use paper towels make sure that they are white to avoid any colour transferring on to the fabric). If blotting doesn’t quite finish the job and the stain is still visible, professional cleaning is advised
  • Never apply cleaning solutions to visible areas of your upholstery fabric without first testing on hidden areas. It is important to pre-test for colourfastness and fabric compatibility. If your furniture becomes stained, scratched or chipped or suffers other damage we recommend professional help is sought to restore it

Misaligned Doors

During transportation doors can sometimes become misaligned, however, as we use fully adjustable hinges they are easily adjusted to ensure alignment. Please follow the below steps:

  • Make sure your furniture is in the room and standing on a level surface.
  • Each hinge has a horizontal adjustment screw. To move the door in, turn the screw clockwise. To move the door out, turn the screw anti-clockwise. To level wonky doors, adjust both the top and bottom screws differently to achieve the correct position.
  • It can take a few attempts to get this right

Maintenance and Care Instructions for Concrete and Marble Furniture

In order to prolong the life of concrete and marble furniture, we recommend the following maintenance and care:

  • Sharp objects such as cutlery and pans can score the surface of your furniture, as can crockery being dragged across the top
  • Do not put hot dishes or cups on any surface, always use an insulated mat for protection. Don’t use a protective cover containing rubber derivatives – it could react with the finish.
  • We recommend that all drinks and products that can cause staining such as oils, preserves, tea, coffee etc. are placed on protective table mats

Cleaning Instructions

  • Spills should be removed immediately using a clean cloth and pH-neutral cleaner, never use vinegar, lemon juice or other cleaners containing acids, scouring powders or cream cleaners, which may contain abrasives
  • Mild detergents or marble cleaner can be used for any stubborn stains
  • If your furniture becomes stained, scratched or chipped, or suffers other damage we recommend professional help is sought to restore it

Maintenance and Care Instructions for Metal Furniture

In order to prolong the life of metal furniture, we recommend the following maintenance and care:

  • Sharp objects such as cutlery and pans can score the surface of your furniture, as can crockery being dragged across the top
  • Do not put hot dishes or cups on any surface, always use an insulated mat for protection. Don’t use a protective cover containing rubber derivatives – it could react with the finish.
  • If the metal comes into contact with any water or liquids it should be immediately dried to avoid any potential for rusting
  • We recommend that all drinks and products that can cause staining such as oils, preserves, tea, coffee etc. are placed on protective table mats

Cleaning Instructions

  • Spills should be removed immediately using a clean cloth and pH-neutral cleaner, never use vinegar, lemon juice or other cleaners containing acids, scouring powders or cream cleaners, which may contain abrasives
  • Mild detergents can be used for any stubborn stains
  • All surfaces should be completely dried after any cleaning
  • If your furniture becomes stained, scratched or chipped, or suffers other damage we recommend professional help is sought to restore it

NB: If the item purchased is not listed above please contact for any cleaning advice required

Atkin and Thyme cannot be held responsible for defects caused by the misuse of your product.